Orders & Store
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Can I change or cancel my order?
Reach out as soon as possible and we'll do our best. Because we make things fast (often within a day or two), we may have already started production. Please note that personalized and custom items can't be canceled or changed once production has started, since they're made just for you. Contact ... -
Do you have a retail store? Can I pick up locally?
Yes. We have a retail store in Roanoke, VA, inside Valley View Mall on the lower level, across from Old Navy. We'd love to see you: Marked & Made 4802 Valley View Blvd NW Roanoke, VA 24012 Store hours * Monday: 11am-8pm * Tuesday: Closed * Wednesday-Saturday: 11am-8pm * Sunday: 12pm-6pm Lo... -
How do I contact Marked & Made?
We're happy to help. Contact form: markednmade.com/pages/contact Call or text: 540.792.3200 General email: info@markednmade.com Returns email: info@markednmade.com Store & pickup: Inside Valley View Mall, lower level across from Old Navy. 4802 Valley View Blvd NW, Roanoke, VA 24012 Hours: Mo... -
Two parts to your timeline: how fast we make it, and how fast it ships. Production: Most custom orders ship within two business days, and almost always within four. In-stock and premade items ship soonest. If an item is on backorder, we note it on the product page and keep you posted on timing. ...