Custom Orders & Personalization

• Can you do custom character art or specific designs?

  Often, yes. We can create or engrave a wide range of custom designs, names, dates, and artwork. A couple of things to keep in mind: For licensed, trademarked, or copyrighted characters and logos, we can only reproduce artwork you have the right to use. If you own or are licensed for the design,...

• Can you engrave or print my own logo or artwork?

  Yes. We love bringing your own designs to life. Best file types Best: AI, SVG, or PDF (vector files) Also great: high-resolution PNG with a transparent background Not sure what you have? Send it over and we'll tell you if it's usable and what will look best. If your artwork needs a little clea...

• How do I order a custom or personalized item?

  Personalizing your order is easy. 1. Add personalization at checkout Most of our products have spots to add your personalization details (name, date, monogram, phrase) right on the product page. Some personalization options carry a small upcharge, which is shown when you select them. 2. Use a ...

• How long do custom orders take?

  Most custom orders ship within two business days, and almost always within four. In-stock and premade items ship soonest. If an item is on backorder, we note it on the product page and keep you posted on timing. Fully custom or large projects that need a proof may take a little longer, since we ...

• I want a fully custom design. Where do I start?

  Start with one of our full-custom builder listings. Each one walks you through the design step by step: Tumblers & drinkware Full Custom Design & Wrap Engraved Tumbler for a wraparound design across the whole cup Custom 1-Sided Laser Engraved Tumbler for a single feature design Custom D...

• Will I see a proof before you make it?

  For custom and logo work, yes. We send a free digital proof for your approval before we produce anything, so you know exactly what you're getting. Standard products with simple personalization (just a name or date) may not need a proof, but if you'd like to see one, just ask. Need help or a cus...